Ask the Experts
Tuesday, January 26th, 2010

Can you put a firewall around your mailbox? Probably not, but there are some steps you can take to reduce your risk of identity theft. This month our experts take on Identity Theft and answer the question, “What can I do to protect myself?”

From Matthew Hensley, Branch Sales Manager at our Northgate branch:
- Protect your Social Security Number (SSN)–Don’t carry your card in your wallet and never write it down on a check or other negotiable instruments. Give your SSN only when absolutely necessary; if at all possible, use other identifiers. If your SSN is used on your State’s Driver’s License or Medical Insurance Card, ask if you are able to substitute another number.
- Treat your garbage and mail carefully–Thieves have no problems digging in your trash or mailbox if it means they can get your credit card number or other information to use your identity fraudulently. I highly recommend paying bills online and receiving paperless statements via online/email. If you must mail sensitive information, use the post office—not a blue drop box but an actual United States Post Office. Despite all the reports of database theft, the most common method thieves use to steal our personal information is through traditional rather than electronic channels. The Justice Department (2006) found that in the cases where the method was known, 68.2% of information was obtained off-line vs. only 11.6% obtained online.
- Use complex passwords–put passwords on all credit cards, bank accounts and phone accounts. When selecting passwords for these and your online accounts, avoid using anniversary or birthdates, mother’s maiden name or the last four digits of your SSN. I would even go as far as to not use your pet’s name because you never know who is listening when you are walking your dog or calling your cat to come in. The strongest passwords are combinations of letters and numbers or special characters.
A great reference for tips for Identity Theft Protection or a resource for victims of Identity Theft is provided by the Federal Trade Commission.

From Drew Baker, Risk Specialist,
Tips to avoid ID theft: ID theft can involve plastic card fraud and check washing. If someone uses your plastic card or check, they are assuming your identity. Here are a few ways to try to avoid these frauds.
- Avoid check washing by switching to online billpay: that’s the quickest and easiest solution. It’s also better for the environment and uses less paper and fuel to drive your paper where it is going. If you still must write paper checks, use the Uniball 207 Gel Pen, as it is touted as an anti-check washing pen. Don’t put personal checks in your outgoing mail if your mailbox is unsecured. Avoid giving unknown individuals checks for payment. If you must pay someone that you don’t know for goods or services, use cash, money order or a cashier’s check.
- Avoid plastic card fraud. Skimming devices are increasingly being used to copy cards and PINs which are then used to make counterfeit cards. These skimming devices are usually placed as an overlay onto an ATM machine or pay-at-the-pump gas station kiosk. You should always visually inspect any card reader that you put your card into. If you see that the plastic overlay is loose, off-colored or comes off in your hand, don’t use it and report this to the police. Run your hands over the card reader and key pad to make sure they are not fake ones placed on top of the real thing. The crooks are also placing fake speakers, brochure holders or other devices with cameras pointed at the key pad to capture the pin numbers. Use an ATM that you are familiar with, so you know what it looks like. Watch your account activity carefully: crooks will “test” a stolen card number to make sure it works by sending through a small authorization first (iTunes for $1.00, for example) so you may not notice or care. The big transactions will show up later; count on it!

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Thanks for the info!
You’re very welcome!
Ended up here trying to find some thing entirely different, but ended up to be an interesting read anyway, so I guess sometimes it’s ok that you can’t use a search engine properly.
Arnold,
However you found us, we’re glad you did.
very good insight, I really enjoyed reading this, keep it up!
Thank you, Lina! I’ll pass that along to our experts!
I couldn’t agree more, thanks for writing.
Thanks for reading and commenting!